A MRN can only be associated with one LDS Account. I'm guessing you created an account with your MRN, perhaps for a specific site, and didn't realize it was a church-wide login.barbaramiles79 wrote:It says I need to submit my MRN but when I do it says the account already exists.
I'd suggest going to ldsaccount.lds.org, click on "I have forgotten my username" and then check "Membership Record Number" for the recovery option.