Change password not working

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
tniels22
New Member
Posts: 1
Joined: Tue May 02, 2017 8:20 pm

Change password not working

Postby tniels22 » Thu May 30, 2019 8:44 am

I don't know if it was just my session but the Change my password option was not working despite using even the suggested random text. I had letters numbers and symbols that I had never used before and it kept telling me my password could not be used due to frequency of use despite what I entered and despite the security rating being all bars green.

marlenhernandez
New Member
Posts: 1
Joined: Sun Jun 09, 2019 7:34 am

Re: Change password not working

Postby marlenhernandez » Sun Jun 09, 2019 7:41 am

por favor necesito cambiar la contraseña, cuando me enviaron el correo de cambiar contraseña no me dio la obcion, logre ahora entrar pero no dio la obcion

denischristensen
New Member
Posts: 0
Joined: Tue Oct 11, 2016 6:14 pm

Re: Change password not working

Postby denischristensen » Wed Jun 12, 2019 9:22 am

My spouse forgot her password. Reset password not working.

cargilldickie
New Member
Posts: 1
Joined: Sat Jun 15, 2019 3:34 pm

Re: Change password not working

Postby cargilldickie » Sat Jun 15, 2019 3:37 pm

cannot sign in, cannot change password.

jdlessley
Community Moderators
Posts: 7106
Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Re: Change password not working

Postby jdlessley » Sun Jun 16, 2019 4:42 am

cargilldickie wrote:cannot sign in

Did you use your problem user account to sign into the Forum? Or did you use another account?
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center?


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