2 accounts on Family Search

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loree.johnson
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2 accounts on Family Search

Postby loree.johnson » Tue Dec 05, 2017 9:21 pm

I am not sure how I did it in the past, but I have 2 accounts on Family Search. The first one has my member number and the other does not. The problem I have is that the one that is not linked to my membership number has way more on the family tree. I would like to get that tree moved over to my account with my membership number. Any idea how to do that?

rmrichesjr
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Re: 2 accounts on Family Search

Postby rmrichesjr » Tue Dec 05, 2017 9:43 pm

loree.johnson wrote:I am not sure how I did it in the past, but I have 2 accounts on Family Search. The first one has my member number and the other does not. The problem I have is that the one that is not linked to my membership number has way more on the family tree. I would like to get that tree moved over to my account with my membership number. Any idea how to do that?


A search for "merge" in the LDS Account forum found some answers to the question:

https://tech.lds.org/forum/viewtopic.ph ... ge#p176870

https://tech.lds.org/forum/viewtopic.ph ... ge#p173659

https://tech.lds.org/forum/viewtopic.ph ... ge#p173282

The bottom line is you need to ask your ward clerk to contact the Global Service Center and have them merge the accounts.

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aebrown
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Re: 2 accounts on Family Search

Postby aebrown » Wed Dec 06, 2017 7:21 am

loree.johnson wrote:I am not sure how I did it in the past, but I have 2 accounts on Family Search. The first one has my member number and the other does not. The problem I have is that the one that is not linked to my membership number has way more on the family tree. I would like to get that tree moved over to my account with my membership number. Any idea how to do that?

There is only one Family Tree on FamilySearch. So if you are seeing differences between the trees associated with two different accounts, then the only possible difference is in the living people in your tree and how they connect with deceased persons. Unless you have put a lot of effort into all sorts of living aunts and uncles and cousins, it shouldn't be that hard to sign into your preferred account and adjust a few living records for your parents and grandparents (perhaps great-grandparents if they are alive) so that they connect to each other and then to deceased persons the same way that your other account does. Then you'll see just as many people in that tree as you do in the other.

rmrichesjr wrote:The bottom line is you need to ask your ward clerk to contact the Global Service Center and have them merge the accounts.

That's certainly a good thing to do. But that step is not going to automatically merge the living people associated with two separate FamilySearch accounts. So it's important to do the steps I mentioned above BEFORE the LDS Accounts are merged; otherwise you might no longer be able to sign in using the deleted account on FamilySearch to update the tree on the surviving account.


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