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excess some ones account on family search who is died now
Posted: Fri Apr 13, 2018 7:29 pm
by coltonc
How do I am I able to get in to my father in laws family search account he has now passed on and I would like to release the temple names he has on hold and I don't have his pass word, His wife my mother law has asked me to do this for her. any help would be appreciated , His name is Lawrence Boyd Colton his birthday was 6/16/32 he died 1/25/18 he was in the Highlands ward West Richland WA.
Cynthia Colton
Re: excess some ones account on family search who is died now
Posted: Fri Apr 13, 2018 8:07 pm
by russellhltn
If nothing else, the names will auto-release if nothing is done with them in something like 2 years.
I assume the ward has been notified of his death, so I'd assume that FamilySearch knows (or will shortly) of his death. I'm not sure what the protocol is, but they may release the names.
Ultimately, I'd suggest contacting FamilySearch support to see if they can be transferred to your mother's account.
Re: excess some ones account on family search who is died now
Posted: Sat Apr 14, 2018 8:23 am
by drepouille
Since his living ordinances are now visible in FamilySearch, his death must have been recorded on his membership record. Therefore, no one can login as a Helper for his account. If he has reserved names for ordinances, you can probably submit a request to FamilySearch to have those reservations released.