excess some ones account on family search who is died now

Discussions about using and improving the new FamilySearch online application.
coltonc
New Member
Posts: 1
Joined: Fri Apr 13, 2018 6:25 pm

excess some ones account on family search who is died now

Postby coltonc » Fri Apr 13, 2018 6:29 pm

How do I am I able to get in to my father in laws family search account he has now passed on and I would like to release the temple names he has on hold and I don't have his pass word, His wife my mother law has asked me to do this for her. any help would be appreciated , His name is Lawrence Boyd Colton his birthday was 6/16/32 he died 1/25/18 he was in the Highlands ward West Richland WA.

Cynthia Colton

russellhltn
Community Administrator
Posts: 24586
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: excess some ones account on family search who is died now

Postby russellhltn » Fri Apr 13, 2018 7:07 pm

If nothing else, the names will auto-release if nothing is done with them in something like 2 years.

I assume the ward has been notified of his death, so I'd assume that FamilySearch knows (or will shortly) of his death. I'm not sure what the protocol is, but they may release the names.

Ultimately, I'd suggest contacting FamilySearch support to see if they can be transferred to your mother's account.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

drepouille
Senior Member
Posts: 1733
Joined: Sun Jul 01, 2007 5:06 pm
Location: Plattsmouth, NE
Contact:

Re: excess some ones account on family search who is died now

Postby drepouille » Sat Apr 14, 2018 7:23 am

Since his living ordinances are now visible in FamilySearch, his death must have been recorded on his membership record. Therefore, no one can login as a Helper for his account. If he has reserved names for ordinances, you can probably submit a request to FamilySearch to have those reservations released.
Dana Repouille, Plattsmouth, Nebraska


Return to “FamilySearch Family Tree Application”

Who is online

Users browsing this forum: No registered users and 1 guest