A recent change to the meetinghouse network may have caused a clerk or family history computer to lose connectivity or its ability to browse the internet. The Domain Name System (DNS) provider for the church has been changed and may require a change to your network settings. Only a select number of devices should experience this issue as most devices were configured correctly to adapt to this change. To validate or make the necessary modifications, please follow the instructions below. The instructions should work correctly for Windows 7 or Windows 10.
Below are instructions on how to check the DNS settings on the clerk PC. The recommended configuration is "Obtain an IP address automatically" and "Obtain DNS server address automatically." If for some reason you have to configure the clerk PC with a static IP and DNS, please make sure the following DNS addresses are used:
Primary DNS 208.67.222.222
Secondary DNS 208.67.220.220
To set a DHCP IP address
1. Click + R (or Start Run). Then Enter ‘ncpa.cpl’
2. Right-click Local Area Connection, and click Properties.
3. Under This connection uses the following items:, select Internet Protocol version 4 (TCP/IP) and click Properties.
4. Verify/Click Obtain an IP address automatically & obtain DNS server address automatically (are selected).
Clerk PC DNS Configuration
Discussions about Internet service providers (ISPs), the Meetinghouse Firewall, wired and wireless networking, usage, management, and support of Meetinghouse Internet
Return to “Meetinghouse Internet”
Jump to
- What's New
- ↳ Announcements & Policies
- ↳ Virtual Meetings
- ↳ In The News
- ↳ Links & Resources
- Church Technology for Members
- ↳ Main Church Website
- ↳ Calendar
- ↳ Ward Directory and Map
- ↳ Leader and Clerk Resources
- ↳ Notes and Journal, and Online Scriptures
- ↳ Online Donations
- ↳ Beta Testing
- ↳ Beta Calendar
- ↳ Beta Directory
- ↳ Beta Lesson Schedules
- ↳ Beta Maps
- ↳ Beta Newsletter
- ↳ Beta Clerk Resources
- ↳ Other Websites
- ↳ Mobile Applications
- ↳ Gospel Library
- ↳ Android Gospel Library
- ↳ iPhone/iPad Gospel Library
- ↳ Gospel Library for Windows
- ↳ Gospel Living App
- ↳ Gospel Media
- ↳ Member Tools
- ↳ Android Member Tools App
- ↳ iPhone/iPad Member Tools App
- ↳ Mormon Radio Channel
- ↳ Church Account
- ↳ Family History
- ↳ FamilySearch Products
- ↳ FamilySearch Family Tree Application
- ↳ FamilySearch Indexing
- ↳ Family History Centers
- ↳ Genealogy Industry Issues
- ↳ Software Development
- ↳ Other Member Technologies
- ↳ Church Historical Timeline
- ↳ Emerging Technologies
- ↳ Accessibility to Church Technology Products
- ↳ ePublishing
- ↳ Audiobooks
- ↳ E-Books
- ↳ Interactive Books & Magazines
- Community Discussions
- ↳ General Discussions
- ↳ Family Safety with Technology
- Clerk Support
- ↳ Getting Started for New Clerks
- ↳ Reports and Forms
- ↳ Local Unit Finance
- ↳ Membership Help
- ↳ General Clerk Discussions
- Meetinghouse Technologies
- ↳ Meetinghouse Internet
- ↳ Clerk Computers
- ↳ Printers, Copiers, and Multi-Function Devices
- ↳ FAQs for Local Unit Copier Program
- ↳ Broadcasts and Conferences
- ↳ Interactive Virtual Meetings
- ↳ Non-Interactive Webcasting
- ↳ Stake Conference with Remote Participants
- ↳ Satellite
- ↳ Receiving Internet Broadcasts
- ↳ Rich Media in Lessons and Training
- ↳ Meetinghouse Audio
- ↳ Phones
- ↳ Other Meetinghouse Technologies
- ↳ Stake Technology Specialist Training
- Audiovisual Media and Emerging Technologies
- ↳ Getting Started
- ↳ Digital Media
- ↳ General Media Discussions
- Help & Feedback
- ↳ Help with this forum
- ↳ Archive
- ↳ Classic Ward & Stake Sites (LUWS)
- ↳ Ideas & Suggestions
- ↳ Adobe Flex
- ↳ Enterprise Change Management
- ↳ Personal Ancestral File (PAF)
- ↳ Temple-Ready
- ↳ FamilySearch Wiki
- ↳ Australia Area Technical Support
- ↳ Lesson Schedules
- ↳ Newsletter
- ↳ BlackBerry Gospel Library
- ↳ WebOS Gospel Library
- ↳ Windows Phone Gospel Library
- ↳ BlackBerry LDS Tools
- ↳ WebOS LDS Tools
- ↳ Windows 8 LDS Tools
- ↳ Windows Phone LDS Tools
- ↳ Feedback on Tech
- ↳ Gospel App & Game Contest
- ↳ Help Center Website (Formerly RKATS)
- ↳ Community Development Projects
- ↳ Emma
- ↳ Mobile Development
- ↳ Interactive Music Project
- ↳ Java Web Project Support (Stack)
- ↳ Featured Article Discussions
- ↳ Technical Recruiting
- ↳ Development Help Wanted
- ↳ Personal Video Conferencing
- ↳ MLS Support, Help, and Feedback