This is poignant - the silence from SLC means we are all doing what we think is best to fix the issue. We reboot firewalls, or cyce the WAP's - but don't really know if it is what we should be doing. Here is the scoop on Cisco Wireless
A Wireless Device can be configured to talk to a primary controller and a secondary controller, I don't actually know if we can do tertiary or not, but failover is automatic, so if the design is correct the downtime shouldn't ever happen.
If the design is not correct, it is likely the result of the automation of the 881W and the 1041 - if that is true, likely the config must change on all those devices which takes a bunch of time, or there is a capacity issue that we've reached and that takes a hardware purchase, install, and re-configure on a bunch of devices.
It would be nice to know which of these is the issue and what the expected eta is on fixing the problem
“A long habit of not thinking a thing wrong, gives it a superficial appearance of being right, and raises at first a formidable outcry in defense of custom.”
― Thomas Paine, Common Sense