Technology Manager upgrade on April 11, 2017

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CleggGP
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Technology Manager upgrade on April 11, 2017

Postby CleggGP » Mon Apr 10, 2017 7:40 am

NOTICE: Technology Manager (TM) will be upgraded on Tuesday, April 11, 2017 between 09:00 and 12:00 MDT (USA). TM will be unavailable during the upgrade, but it will be fully functional by 17:00 that day. The upgrade includes functionality for activating Cisco Meraki network equipment in Church networks.

yarrgh
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Re: Technology Manager upgrade on April 11, 2017

Postby yarrgh » Tue Apr 11, 2017 8:19 am

We've just started the upgrade. TM will be down for the next couple of hours while we get everything migrated/set up

CleggGP
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Re: Technology Manager upgrade on April 11, 2017

Postby CleggGP » Tue Apr 11, 2017 3:03 pm

Technology Manager (TM) has a new “Activate” feature for use in activating new network equipment, and for replacing existing Cisco firewalls. Facilities Managers will be notified when it is time to upgrade Church networks in their areas. TM also has a feature for activating wireless access points. TM can manage both Cisco and Meraki wireless access points on Church networks, so existing Cisco wireless access points do not need to be replaced.

russellhltn
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Re: Technology Manager upgrade on April 11, 2017

Postby russellhltn » Tue Apr 11, 2017 5:03 pm

I notice the new version no longer shows "status" on the main page (such as a firewall that hasn't checked in lately.)
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

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Biggles
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Re: Technology Manager upgrade on April 11, 2017

Postby Biggles » Wed Apr 12, 2017 3:14 am

I've noticed this morning that several of the tabs are greyed out. In fact every tab apart from "Network" & "Usage Statistics".

I know they were working last night, as I was also able to see the new "Activate" feature. I'm guessing that this is just a temporary problem. :D

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Biggles
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Re: Technology Manager upgrade on April 11, 2017

Postby Biggles » Wed Apr 12, 2017 8:03 am

Biggles wrote:I've noticed this morning that several of the tabs are greyed out. In fact every tab apart from "Network" & "Usage Statistics".

I know they were working last night, as I was also able to see the new "Activate" feature. I'm guessing that this is just a temporary problem. :D

Update

It is has been pointed out to me, that it might be necessary to clear the browsing history (cache) of your browser to see the changes to TM. In my case this was the Chrome browser.

CleggGP
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Re: Technology Manager upgrade on April 11, 2017

Postby CleggGP » Wed Apr 19, 2017 6:52 am

Biggles wrote:"... it might be necessary to clear the browsing history (cache) of your browser to see the changes to TM."

TIP: Users should first clear the browser cache if they experience a Technology Manager anomaly. Doing so will usually resolve the issue.


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