I am the Bishop of a YSA ward. A while ago, I noted that the Book 2 recommend book was getting a little low so I ordered a new book 2. After several months, the old book was used up and I issued two recommends for living ordinances from the new Book 2. After the folks met with the Stake President and had their recommends signed, when the Stake Clerk tried to activate the recommends the system gave him an error stating that the recommend book that the recommends had been issued from had been cancelled.
We've never seen anything like this before. How does a recommend book get cancelled? When we order these do we have to somehow "activate" the recommend book? We can't really find any information on this.
Cancelled Recommend Book Error ??
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Re: Cancelled Recommend Book Error ??
A similar thread here. The book does need to be activated, but I'm not sure of the procedure.
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