How do you remove a root directory MLS folder when you want to reinstall MLS in a clerk's computer

Discussions around the setup, operation, replacement, and disposal of clerk computers, not to include using MLS
ndlovun88
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How do you remove a root directory MLS folder when you want to reinstall MLS in a clerk's computer

Postby ndlovun88 » Mon Aug 21, 2017 2:48 am

I have been trying to reinstall MLS in a clerk's computer and I was told that I have to uninstall and remove the MLS folder on root directory. How do I remover the MLS folder from a root directory.

russellhltn
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Re: How do you remove a root directory MLS folder when you want to reinstall MLS in a clerk's computer

Postby russellhltn » Mon Aug 21, 2017 3:24 am

What instructions are you following? The only MLS-related root folder I'm aware of is c:\data-backup. I don't think wiping out your backups is a good idea.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

Rick.Winterton
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Joined: Sat Mar 03, 2007 5:08 am
Location: Midland, MI

Re: How do you remove a root directory MLS folder when you want to reinstall MLS in a clerk's computer

Postby Rick.Winterton » Mon Aug 21, 2017 2:19 pm

It's under C:\Program Files (x86)\LDS Church\MLS (64-bit machine) or
C:\Program Files\LDS Church\MLS (32-bit machine).

Actually, it's OK to blow away the LDS Church folder and everything that's under it. Make sure you do a backup before you blow anything away. You'll need it to restore your data. After you download and reinstall MLS, you'll have to call SLC and ask them to clear the security token so you can do "Send/Receive Changes".

I don't let the ward clerks in my stake store backups in C:\data-backup. I tell them to use an external USB flash drive.

Rick Winterton
Stake Clerk


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