Confidential Record

Discuss questions around local unit policies for membership (creating records, transferring records, etc.) This forum should not contain specific financial or membership information.
harrisond
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Confidential Record

Postby harrisond » Mon Mar 26, 2018 5:41 pm

My Bishop told me there is a way to keep a membership record confidential. A young lady moved in recently who is in need of a temple recommend but I have been instructed to make her record only visible to the Bishop and Stake President.

I have her membership record number and all the normal information I need to bring her into the ward, just not the knowledge on how to make her record invisible.

russellhltn
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Re: Confidential Record

Postby russellhltn » Mon Mar 26, 2018 6:03 pm

You can set her contact information to be invisible to most of the ward, but not to the ward council. To do that, go to the directory in lds.org.

To make it invisible to all but the bishop and stake president is not something I've heard about. You can try and contact support to see if there is such a thing.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

drepouille
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Re: Confidential Record

Postby drepouille » Tue Mar 27, 2018 4:48 am

When you select any family in the directory on lds.org, you see a link above the family that reads, "Learn More about Visibility Settings".
That links you to the Help Center article "Editing Your Profile" here: https://www.lds.org/help/support/editing-your-profile

Note the second paragraph:
If your profile is "Private - Leadership only", only ward and stake leaders can see the information. Other ward members may be confused because they cannot see it. Additionally, if your household profile is "Private - Leadership only", you and any member of your household cannot be added to any roles in the calendar.
Dana Repouille, Plattsmouth, Nebraska

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johnshaw
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Re: Confidential Record

Postby johnshaw » Tue Mar 27, 2018 8:58 am

Most likely something like this will need to be done by the Bishop calling into CHQ.
“A long habit of not thinking a thing wrong, gives it a superficial appearance of being right, and raises at first a formidable outcry in defense of custom.”
― Thomas Paine, Common Sense

daniel.scheer31@gmail.com
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Re: Confidential Record

Postby daniel.scheer31@gmail.com » Tue Sep 11, 2018 7:25 pm

Is it possible to retrieve a confidential correspondence that was sent to the First Presidency for review but is no longer showing in the queue ?

lajackson
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Re: Confidential Record

Postby lajackson » Tue Sep 11, 2018 8:45 pm

daniel.scheer31@gmail.com wrote:Is it possible to retrieve a confidential correspondence that was sent to the First Presidency for review but is no longer showing in the queue ?

I believe once it is sent, it is sent. I think your only hope would be to be the stake president and have an exceptionally good reason to give the First Presidency when you call.

daniel.scheer31@gmail.com
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Re: Confidential Record

Postby daniel.scheer31@gmail.com » Sun Oct 21, 2018 2:16 pm

I placed a call to the confidential records department and they were able send the file back to us very quickly. Not really a big deal. Needed to provide a a reason, which we did, and the record was pulled and electronically sent to us within 5 minutes.


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