Non-member Record Number?

[brdone]

I have a family in my ward where the mother is not a member. How do I get her to show up in the directory? I can't find a place where I can enter her in the system

[lajackson]

I have a family in my ward where the mother is not a member. How do I get her to show up in the directory? I can't find a place where I can enter her in the system

Unfortunately, there is no longer a way in the system to display information for those who are not members, with the exception that the name of a husband who is not a member will sometimes display with his member spouse.

[russellhltn]

with the exception that the name of a husband who is not a member will sometimes display with his member spouse.

I'd expect that ability to work for either spouse as long as at least one is a member. That switch is controlled at CHQ. There's nothing the local unit can do other than contact Local Unit Support to have it changed. I think the terminology is "unsuppress the non-member spouse".

About all you can find about this in the Help Center is in the Directory Help FAQs under the question "How can I remove my ex-spouse from my household listing?". While it doesn't sound like the same thing, it addresses the issue of a non-member spouse appearing in the directory based on the marriage information on the member spouse's record.

If both parents are non-members, or if you're dealing with a single non-member, I think you're out of luck. I'd go ahead and call just to be sure. But I've never heard of anything like that happening.