Page 1 of 1

Donations submitted twice

Posted: Sun Jul 01, 2018 5:43 pm
by Njloveridge
I accidentally sent a tithing donation in two batches and would like to know how to delete the batch that it is in. One batch has three donations then there is a batch with just the one donation repeated which I would like to delete.

Re: Donations submitted twice

Posted: Sun Jul 01, 2018 9:51 pm
by lajackson
You will probably need to ask your ward clerk to help you resolve this issue.

Re: Donations submitted twice

Posted: Mon Jul 02, 2018 6:24 am
by eblood66
Assuming you are a clerk you'll need to contact the Global Service Center. There isn't anything you can do on your own to delete a batch or any donation in a batch.