Donor Statements Inaccurate
Posted: Sun Oct 22, 2017 6:21 pm
When members come in for tithing settlement, we are presenting them with their donor statement for review.
However, the pre-generated Donor Statements do not include all donations made by the individual (e.g. donations made through Well's Fargo or Zion's Bank).
This provides that with an inaccurate representation of what they actually paid and leaves the clerks searching individuals' donations summaries in the participants tab.
I hope that all donations made by an individual regardless of how the donation comes in to the system (online, in-person or through a financial institution) can be presented on the Donor Statement.
However, the pre-generated Donor Statements do not include all donations made by the individual (e.g. donations made through Well's Fargo or Zion's Bank).
This provides that with an inaccurate representation of what they actually paid and leaves the clerks searching individuals' donations summaries in the participants tab.
I hope that all donations made by an individual regardless of how the donation comes in to the system (online, in-person or through a financial institution) can be presented on the Donor Statement.