Correction of online donation from Gen Mis to another Unit
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Correction of online donation from Gen Mis to another Unit
I was asked to make a correction to an online donation that was accidentally put into General Missionary when the intent was to put the funds into Ward Missionary of a different Unit. I went into LCR to attempt the correction but there seems to be no option to enter the info for a different ward. Is this possible or do I have to call and ask for assistance?
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Re: Correction of online donation from Gen Mis to another Unit
I think you're going to have to call the GSC for that one.
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Re: Correction of online donation from Gen Mis to another Unit
Changes to donations are not yet available in LCR. The change has to be done in MLS. You will also need the missionary's funding unit number.BrettMiller wrote:I was asked to make a correction to an online donation that was accidentally put into General Missionary when the intent was to put the funds into Ward Missionary of a different Unit. I went into LCR to attempt the correction but there seems to be no option to enter the info for a different ward. Is this possible or do I have to call and ask for assistance?
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
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Re: Correction of online donation from Gen Mis to another Unit
But can he make the change in MLS when the account is in a different unit? I suppose it could be done as a two-step: Recategorize to Ward Missionary and then send that amount to the other unit (If they're in the stake). But I suspect the resulting donation sheet will be a bit messy. I think it's better to get CHQ involved.jdlessley wrote:Changes to donations are not yet available in LCR. The change has to be done in MLS. You will also need the missionary's funding unit number.BrettMiller wrote:I was asked to make a correction to an online donation that was accidentally put into General Missionary when the intent was to put the funds into Ward Missionary of a different Unit. I went into LCR to attempt the correction but there seems to be no option to enter the info for a different ward. Is this possible or do I have to call and ask for assistance?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
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