Having Trouble getting pages to load

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cdahl
New Member
Posts: 1
Joined: Tue Sep 05, 2017 11:13 am

Having Trouble getting pages to load

#1

Post by cdahl »

I am having trouble when I try to access Stake Leadership information and Confidential Records information. For the past two weeks it has come intermittently (but mostly) with the message: "Sorry, something went wrong loading the requested data. Try refreshing the page or trying again later." I never could get onto Confidential records to approve a Cancellation of Sealing request so I finally had to do it from my LDS Tools app on my iPhone. Is there something I need to be doing, or is this a glitch in the system? Please let me know.
Sincerely,
Curt Dahl
Stake President
Sandy YSA Stake
russellhltn
Community Administrator
Posts: 34487
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Having Trouble getting pages to load

#2

Post by russellhltn »

Is this in MLS on the ward computer or LCR at lds.org?

If the latter, I'd suggest trying another computer - or at least another browser.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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