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ordering garments

Posted: Mon Sep 26, 2016 2:34 pm
by keylady19
I can get to my account but not the online store. My membership number is on my account. When I enter the same information that I use to go to my account, trying to get to the online store, it says my information is not accepted. What am I doing wrong?

Re: ordering garments

Posted: Thu Oct 27, 2016 9:29 am
by TimRiker
Can you see your local unit directory?

https://www.lds.org/directory/

After looking at your directory, what happens when you visit the store?

https://store.lds.org/

Re: ordering garments

Posted: Wed May 09, 2018 11:46 am
by pikoj
is there an 800 number to contact the online store to track an order since the site is down?

Re: ordering garments

Posted: Wed May 09, 2018 12:04 pm
by russellhltn
pikoj wrote:is there an 800 number to contact the online store to track an order since the site is down?

I don't know if there's an 800 number, but the site seems to be up.

Re: ordering garments

Posted: Wed May 09, 2018 1:49 pm
by TimRiker
The store had an outage over the last day or so. It should be back now.

Re: ordering garments

Posted: Thu May 10, 2018 9:22 am
by rrcottam
I am having this same problem. I have tried it on my phone and now my laptop and even changed my account password--still can't get in to order garments.

Re: ordering garments

Posted: Wed Jun 06, 2018 7:09 am
by cbglds96
I tried to log on today to order garments and it just kept loading the page. I was able to log into the main LDS site but it logged me out when I went to the store site.
Is it something that I am doing wrong?

Re: ordering garments

Posted: Fri Mar 08, 2019 3:50 pm
by 1kayarmstrong
How do I?

Re: ordering garments

Posted: Fri Mar 08, 2019 5:16 pm
by scgallafent
1kayarmstrong wrote:How do I?

store.lds.org