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Main LDS.org Site Headers

Posted: Tue Jan 11, 2011 8:15 pm
by lajackson
Is it just me, or has the main site gone bonkers?

The menu items normally at the top and bottom of the page are laid out in a column in text format on a white background. The Menu and Tools buttons don't do anything.

If I sign in, the site returns to normal and everything seems to work.

I would send something through the Feedback link, but I can't find it.

Posted: Tue Jan 11, 2011 8:20 pm
by eblood66
lajackson wrote:Is it just me, or has the main site gone bonkers?

The menu items normally at the top and bottom of the page are laid out in a column in text format on a white background. The Menu and Tools buttons don't do anything.

If I sign in, the site returns to normal and everything seems to work.

I would send something through the Feedback link, but I can't find it.

Looks normal to me on IE8 and FF 3.6.13, both signed in and signed out. It sounds like the CSS and javascript files aren't loading for some reason. I don't know why that would be.

Here's the feedback link if you still need it: https://www.allegiancetech.com/Customer ... a:Homepage

Posted: Tue Jan 11, 2011 8:28 pm
by lajackson
eblood66 wrote:It sounds like the CSS and javascript files aren't loading for some reason. I don't know why that would be.

Normally a refresh would fix that, though? I am using FF 3.6.13 and have not had any problem until this evening, other than that the site normally is very slow both in loading and in responding to mouse clicks.

Thanks for the feedback link.

Posted: Tue Jan 11, 2011 8:59 pm
by eblood66
lajackson wrote:Normally a refresh would fix that, though?

It would normally. I have had somewhat similar things happen with other sites. Generally it's been when either the server is overloaded and only responding sporadically or there is a network problem somewhere between me and the site. But usually when that happens the site won't load at all at least part of the time.

If you have the Firebug add-in installed you might want to activate it and look at the Net tab. When you reload the page it will show if any of the secondary files are getting errors when retrieved from the server.