FIR working correctly?

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eblood66
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Joined: Mon Sep 24, 2007 9:17 am
Location: Cumming, GA, USA

FIR working correctly?

#1

Post by eblood66 »

Is anyone else having problems with the FIR site? Both my ward clerk and I can get into the reporting form but it doesn't have any options listed for the location or issue type. I'm wondering if this is a problem with our unit and/or building or is this a general issue going on right now.
russellhltn
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Re: FIR working correctly?

#2

Post by russellhltn »

It seems to work fine for me. I'm not sure which field you're referring to as "location". If it's "Facility" that's a problem as I have to fill in "Facility" to get a list of "issue type". "Location in the building" isn't a drop-down list (at least for me).
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
eblood66
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Posts: 3907
Joined: Mon Sep 24, 2007 9:17 am
Location: Cumming, GA, USA

Re: FIR working correctly?

#3

Post by eblood66 »

Right, I meant Facility (I was going off memory and didn't look it up first--should have known better). I have no options listed for Facility.
russellhltn
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Re: FIR working correctly?

#4

Post by russellhltn »

Maybe time to contact FM and ask if something is going on with their database.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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Biggles
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Joined: Tue May 27, 2008 5:14 am
Location: Watford, England

Re: FIR working correctly?

#5

Post by Biggles »

Selecting Facility was working fine for me 30 minutes ago.
eblood66
Senior Member
Posts: 3907
Joined: Mon Sep 24, 2007 9:17 am
Location: Cumming, GA, USA

Re: FIR working correctly?

#6

Post by eblood66 »

Thanks. Sounds like we need to contact the FM group and/or GSC then. I was kind of hoping it was a general problem that they would probably be aware of and be working on.
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