FIR working correctly?

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eblood66
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Joined: Mon Sep 24, 2007 8:17 am
Location: Cumming, GA, USA

FIR working correctly?

Postby eblood66 » Mon Aug 20, 2018 8:13 am

Is anyone else having problems with the FIR site? Both my ward clerk and I can get into the reporting form but it doesn't have any options listed for the location or issue type. I'm wondering if this is a problem with our unit and/or building or is this a general issue going on right now.

russellhltn
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Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: FIR working correctly?

Postby russellhltn » Mon Aug 20, 2018 11:02 am

It seems to work fine for me. I'm not sure which field you're referring to as "location". If it's "Facility" that's a problem as I have to fill in "Facility" to get a list of "issue type". "Location in the building" isn't a drop-down list (at least for me).
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

eblood66
Senior Member
Posts: 2849
Joined: Mon Sep 24, 2007 8:17 am
Location: Cumming, GA, USA

Re: FIR working correctly?

Postby eblood66 » Mon Aug 20, 2018 11:20 am

Right, I meant Facility (I was going off memory and didn't look it up first--should have known better). I have no options listed for Facility.

russellhltn
Community Administrator
Posts: 24393
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: FIR working correctly?

Postby russellhltn » Mon Aug 20, 2018 12:02 pm

Maybe time to contact FM and ask if something is going on with their database.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

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Biggles
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Joined: Tue May 27, 2008 4:14 am
Location: Watford, England

Re: FIR working correctly?

Postby Biggles » Mon Aug 20, 2018 12:31 pm

Selecting Facility was working fine for me 30 minutes ago.

eblood66
Senior Member
Posts: 2849
Joined: Mon Sep 24, 2007 8:17 am
Location: Cumming, GA, USA

Re: FIR working correctly?

Postby eblood66 » Mon Aug 20, 2018 12:42 pm

Thanks. Sounds like we need to contact the FM group and/or GSC then. I was kind of hoping it was a general problem that they would probably be aware of and be working on.


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