ramdocruz wrote:I was able to identify the device IP address by connecting it directly to my pc but I can add it to the app even with both devices connected to the same network. Any ideas?
I think you meant you can't add it. Your PC assigned the IP address you saw. When you start the VidiU on the meetinghouse network, the firewall assigned the IP address from its range of available IPs.
I am sure there are tools that would show you what devices are connected to the meetinghouse network, and you might find it that way. But if the front panel is not working, you really ought to work with your FM group to see about a replacement. It might even still be under warranty.