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Year end tithing statements

Posted: Sat Feb 23, 2019 9:42 am
by Larrybaber
As the ward financial clerk, when I request the y/e tithing statement for specific members it shows no contributions for 2018. The Bishop has the same problem when he requestes the same information. We know the member paid tithing last year. Are we doing something wrong. It is not for all members just a few of them.

Re: Year end tithing statements

Posted: Sat Feb 23, 2019 9:48 am
by lajackson
Are their donations connected to their membership record numbers?

Re: Year end tithing statements

Posted: Sat Feb 23, 2019 12:40 pm
by russellhltn
How did they donate? If they donated on-line, then the account they used has to have a MRN that's the same as the MRN on the membership record.

If they donated directly to to the ward, verify that the donation record is connected to the right membership record.

If they donated to other wards, then those donations have to be connected to the right membership record it get back to you. Again, it's all about the MRN.

If we're talking about one massive donation at the end of the year, make sure that donation batch was processed as 2018 and not 2019.