Cannot restore backup to new PC

Discussions around using and interfacing with the Church MLS program.
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Vaccano
New Member
Posts: 16
Joined: Sun Dec 27, 2015 12:40 pm

Cannot restore backup to new PC

#1

Post by Vaccano »

We got a new pc. It is setup and ready for me to restore my previous PC's . I made a backup of my current pc's MLS and copied it over to the new PC.

I opened MLS and set it up (Admin user and such) on the new PC.

I then tried to restore the MLS backup I had taken on the old PC and I got this message:

> The version of this backup is newer than the current version of MLS.

My old PC has MLS: 3.8.6 and the new one has 3.8.5.

But I can't see a way to upgrade my new PC's MLS version.

How can I copy over all my MLS Data?
russellhltn
Community Administrator
Posts: 34487
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Cannot restore backup to new PC

#2

Post by russellhltn »

Download the current version from the Help Center and install over-top of the current version.

MLS Download

Note that after doing that, the computer will not be useable until you call support and do a security reset. As such, I would suggest that you not do that until you are done with MLS for the day. You won't be able to reset until Monday, working hours, Utah time.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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