Ward Split MLS Password issue

Discussions around using and interfacing with the Church MLS program.
jaredmoyle
New Member
Posts: 1
Joined: Sun Feb 04, 2018 12:43 pm

Ward Split MLS Password issue

Postby jaredmoyle » Sun Jul 07, 2019 10:57 am

My ward recently split. I was the financial clerk now the ward clerk. The bishop and I are the only ones with Admin to add the new counselors and new clerks. The problem is my bishop doesn't remember his MLS password. What do I do?

russellhltn
Community Administrator
Posts: 26212
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Ward Split MLS Password issue

Postby russellhltn » Sun Jul 07, 2019 11:57 am

You may have to contact support on Monday.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

drepouille
Senior Member
Posts: 1984
Joined: Sun Jul 01, 2007 5:06 pm
Location: Plattsmouth, NE
Contact:

Re: Ward Split MLS Password issue

Postby drepouille » Sun Jul 07, 2019 12:10 pm

I imagine you can make anyone an "Admin" in MLS (e.g. bishopric counselors, exec sec, or even the EQP), and he could help you reset the bishop's password. After the reset, you can then remove/disable the account or just remove the Admin privileges.
Dana Repouille, Plattsmouth, Nebraska

scgallafent
Church Employee
Church Employee
Posts: 2027
Joined: Mon Feb 09, 2009 4:55 pm
Location: Riverton, Utah

Re: Ward Split MLS Password issue

Postby scgallafent » Fri Jul 12, 2019 5:36 pm

Changing the account information for a finance authorizer requires two finance authorizers to approve the change. You can try drepouille's suggestion, but I suspect a call to support is in your future.


Return to “MLS Support, Help, and Feedback”

Who is online

Users browsing this forum: No registered users and 2 guests