Accidentally deleted annotation not in trash.

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CHClarke
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Joined: Sun Apr 01, 2018 9:23 pm

Accidentally deleted annotation not in trash.

#1

Post by CHClarke »

This morning I accidentally deleted an annotation from my notebook with my notes for a whole session of general conference. I did this while using the Gospel Library application on a Google Pixel 2 smartphone. I went online to remove the annotation from the trash, but it is not there in the trash, even though my Gospel Library app says Last Sync: 7 minutes ago. I am logged in to the same LDS.org account on my phone and computer.
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sbradshaw
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Re: Accidentally deleted annotation not in trash.

#2

Post by sbradshaw »

I just tested deleting a note from a notebook in Gospel Library for Android, and it showed up at the top of the trash on LDS.org a few seconds later.

Is this the page where you were looking for the deleted annotation?
https://www.lds.org/study-tools?lang=eng&guid=trash
Samuel Bradshaw • If you desire to serve God, you are called to the work.
asubarer
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Re: Accidentally deleted annotation not in trash.

#3

Post by asubarer »

Hello, I need help! I accidentally deleted my notebooks in Gospel Library, is there anyway to recover them?
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sbradshaw
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Re: Accidentally deleted annotation not in trash.

#4

Post by sbradshaw »

asubarer wrote:Hello, I need help! I accidentally deleted my notebooks in Gospel Library, is there anyway to recover them?
Unfortunately, there's not a way to recover a deleted notebook. However, when a notebook is deleted, the notes that were inside that notebook are not deleted – they are just disassociated from the notebook. You may be able to gather those notes back together by looking in Notes > All, by searching, or by going to content (if they were attached to highlights).
Samuel Bradshaw • If you desire to serve God, you are called to the work.
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