All of my Notes and Annotations disappeared

[aromrell]

Just logged into the desktop again and all of the notes and journal entries are visible again. Thanks!

[aleschmeil]

I don't know what happened. I have 48 entries in my trash and can't get them restored. I have no idea why they are in the trash.

[danaduncan]

Is this what you see? See attached I am having that problem as well.

[Markito]

I am unable to get the toolbar to show up at the bottom of the page.

[nathanandrew1]

This just happened to me as well. All of my annotations and notes are gone. However, they are still accessible via the Gospel Library app on my iPhone. Thank goodness! I downloaded them just in case I lose them the next time the app updates.

[mevans]

It's probably best for people with problems to use the "Feedback" link found at the bottom of most pages on lds.org and advise them of your problems.

I , too, have experienced some problems in the last few months (but not having my notes completely disappear). All I know is that some of the Feedback people have told me the church development team has been working on this area. I don't know any specifics other than that.

[stonzthro]

I export my notes every once in a while because of this exact problem - so sad the service is not a reliable one right now.

[mevans]

Maybe it has to do with the quantity of notes. I have one notebook with only 4 entries and it exports just fine. I tried another one with several hundred entries and it hangs.