My Notes Does Not Show Highlighted Verse Reference Nor Highlighted Scripture

Discussions about the Notes and Journal tool on LDS.org. This includes the Study Toolbar as well as the scriptures and other content on LDS.org that is integrated with Notes and Journal.
mugwump
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My Notes Does Not Show Highlighted Verse Reference Nor Highlighted Scripture

Postby mugwump » Sat Mar 18, 2017 8:51 am

Hello.

I am using Chrome 57.0.2987.110 to access My Notes. My highlighted scripture verse number and text do not display correctly in My Notes. I only see the verse reference (not book and chapter) and where I should see the actual text, I only have "empty" quotation marks. I checked this in Explorer and have the same issue. My Notes DO display correctly on my Android app - so they are there. :D

I attached a screen shot so you can see what I mean. What can I do to fix this - so I can see book and chapter as well as the verse number and the actual text itself?

Thank you!
Attachments
2017-3-18 LDS.org My Notes blank scripture reference.JPG
2017-3-18 LDS.org My Notes blank scripture reference.JPG (11.32 KiB) Viewed 100 times

rjcluff
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Joined: Sun May 18, 2014 7:31 pm

Re: My Notes Does Not Show Highlighted Verse Reference Nor Highlighted Scripture

Postby rjcluff » Mon Mar 20, 2017 5:02 am

I have the same situation, but can add that it appears this is happening with highlighted scripture, and also "I Have A Question" pages of the Ensign (https://www.lds.org/ensign/1999/02/i-ha ... g=eng&_r=1). Highlighted text in conference addresses and other material seem to display properly in Notes.

terrellcook
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Joined: Tue Aug 16, 2016 7:44 am

Re: My Notes Does Not Show Highlighted Verse Reference Nor Highlighted Scripture

Postby terrellcook » Mon Mar 20, 2017 3:23 pm

I have the same issue. I notice that the IOS app doesn't have the issue. Must be only on the website.

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sbradshaw
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Re: My Notes Does Not Show Highlighted Verse Reference Nor Highlighted Scripture

Postby sbradshaw » Mon Mar 20, 2017 4:27 pm

The best way to get this to the LDS.org support team is through the Feedback link at the bottom of LDS.org – they can route it to the developers. The LDS.org study tools haven't been updated for a while, unfortunately.
Samuel Bradshaw • Interested in church apps and sites, creative recordkeeping, clerk support, YSA wards and stakes, LDS music, Vineyard at BYU, and online service.


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