Online donations not working

[kristano]

Online donations is only allowing me and my family to view previous donations. Method to add donations missing.

[russellhltn]

Did you move? On-line donations are only available in some countries.

[kristano]

Aha! We live in England and it is my daughter visiting from US having problems. I’ll check in to that. Thank you!

[lajackson]

If her membership record has not moved, she should still be able to donate as usual. If her membership record moves, perhaps because she will be there for a while, she should contact the Donations department, and they will be able to set her account so that she can still donate, but she must still be using a U.S. banking account to do it.

Also, make sure she is hitting the U.S. church site, and not the British one.

[kristano]

Thank you!