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Mistakenly paid tithing instead of fast offering

Posted: Mon Nov 12, 2018 11:39 am
by gsemones
Hi,

A member of our ward uses the online donation app. They recently noticed that they paid $200 into tithing that should have gone into fast offering. Is there a process to correct this? Is it even possible?

Much thanks,

Guerry

Re: Mistakenly paid tithing instead of fast offering

Posted: Mon Nov 12, 2018 12:01 pm
by russellhltn
From the Donation FAQ page:
Q11. When I reviewed my previous donations, I noticed I made a mistake and put my donation in the Fast Offerings category instead of in Tithing, where I wanted it. Can I change a completed donation?

A11. No, completed donations cannot be edited. However, you can print a copy of your completed donation, take it to your ward or branch financial clerk, and ask him to correct the donation category for you on the ward or branch computer.
Note: This only works if they have a MRN connected with their account. You'll know if that's the case if they're able to use LDS Tools, or the Directory or Calendar page on lds.org.

I presume the clerk does it by editing the donation in MLS.

Re: Mistakenly paid tithing instead of fast offering

Posted: Mon Nov 12, 2018 12:29 pm
by gsemones
Excellent, that's what I needed. I was under the impression the online donations could not be adjusted through MLS.

Thanks,

Guerry

Re: Mistakenly paid tithing instead of fast offering

Posted: Mon Nov 12, 2018 5:21 pm
by scgallafent
The donation can be edited using LCR. I'm not sure if it can be edited using MLS.

Re: Mistakenly paid tithing instead of fast offering

Posted: Mon Nov 12, 2018 6:45 pm
by klricks
gsemones wrote:Hi,

A member of our ward uses the online donation app. They recently noticed that they paid $200 into tithing that should have gone into fast offering. Is there a process to correct this? Is it even possible?

Much thanks,

Guerry
I am surprised the member didn't just apply the donation to future earnings.... I would have suggested that as an option...