Donation submitted twice
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- New Member
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Donation submitted twice
My online donation said it didn't go through, so I resubmitted and now it's going through twice. Is this really my only option for help???
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- Community Moderators
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Re: Donation submitted twice
No. In fact, no one here will be able to help you at all. This is just a user-to-user forum.Plalexander08 wrote:Is this really my only option for help???
Email donations@ldschurch.org for assistance, unless you are able just to let the two donations go through and be a little bit ahead of your planned contributions.
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- Senior Member
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Re: Donation submitted twice
If the donation still shows as Processing under Donation History then you can still cancel the donation online. See question 19 in the Online Donations FAQ for details.
Otherwise use the email address that lajackson mentioned or ask your ward clerk to contact the global service center on your behalf.
Otherwise use the email address that lajackson mentioned or ask your ward clerk to contact the global service center on your behalf.