online tithing donatinos

Discussions about the Online Donation system.
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carrieknapp
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Posts: 1
Joined: Sat Feb 25, 2017 10:36 pm

online tithing donatinos

#1

Post by carrieknapp »

My 17 year old son is trying to use the online donation site, and he continues to get an error message. I have logged in myself before to make donations and do not get this same message. Any ideas on why he wouldn't be able to use the site?
jdlessley
Community Moderators
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Joined: Mon Mar 17, 2008 12:30 am
Location: USA, TX

Re: online tithing donatinos

#2

Post by jdlessley »

What is the text of the error message?
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
jorgemelchor
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Posts: 1
Joined: Sun Feb 26, 2017 12:49 pm

Re: online tithing donatinos

#3

Post by jorgemelchor »

I get the same error message every time. I was able to log in a make donations previously but I haven't been able to do so since the beginning of the year. I have clear my cache, use a different browser (IE, Chrome), use my laptop, my smart phone. Nothing seems to work.

The error message reads:

Donations
Uh oh! We're Sorry...
It looks like something went wrong which prevented the page you requested from displaying. Sorry for any inconvenience that this may have caused!
jamelch
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Posts: 3
Joined: Sun Feb 26, 2017 2:36 pm

Re: online tithing donatinos

#4

Post by jamelch »

I wonder what the solution is for this
jamelch
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Posts: 3
Joined: Sun Feb 26, 2017 2:36 pm

Re: online tithing donatinos

#5

Post by jamelch »

Is there any other way to get technical help for these kind of issues? Any other help that can be provided?
lajackson
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Posts: 11460
Joined: Mon Mar 17, 2008 10:27 pm
Location: US

Re: online tithing donatinos

#6

Post by lajackson »

Yes. If this problem continues, you might ask your ward clerk to contact the Global Service Center on your behalf and ask them to help you with the issue.
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