Tech Forum

I submitted a tithing donation a few days ago. I don't recall getting a follow-up email stating my donation could be deducted in a few days. So then I decided to submit it again. The next day I see that the first one was submitted and deductions were taken from my account. How do I stop the second donation?

Pfetui wrote:How do I stop the second donation?

From the FAQ: "As long as the Church hasn’t already processed your donation, you may still be able to cancel the donation request. You can cancel the donation request a few different ways: Click the x icon next to the donation that is still in “Processing” status, or click the donation, go to the yellow slip, and click the Cancel Donation Request button at the bottom of the slip. The donation request will be canceled and deleted from the system."

Note that if you donate on Friday, it might not be processed until Monday or Tuesday, because of the weekend.