Donations not being pulled from account

Discussions about the Online Donation system.
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lisakayjones
New Member
Posts: 1
Joined: Sun Sep 24, 2017 8:52 pm

Donations not being pulled from account

#1

Post by lisakayjones »

My last two donations have been completely processed and recorded, according to my lds account, but the money has not been withdrawn from my checking account, or any other. I've never had issues in the past with this same account. What's going on?
davesudweeks
Senior Member
Posts: 2637
Joined: Sun May 09, 2010 9:16 pm
Location: Washington, USA

Re: Donations not being pulled from account

#2

Post by davesudweeks »

There will probably not be anyone here on this forum who can answer your specific question for your specific situation. I would suggest you speak with your ward clerk who can look at the finance system for your ward and your donation history. If he sees a problem, he will be able to get it resolved.

I entered a donation online about 2 weeks ago and everything worked as expected.
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