Patrons not logging out of family history center computers

Issues related to the use and operation of Family History Centers
User avatar
BrotherWetzel
New Member
Posts: 2
Joined: Fri Nov 11, 2016 2:22 am
Location: Cleveland, TX
Contact:

Patrons not logging out of family history center computers

Postby BrotherWetzel » Wed Feb 07, 2018 1:34 am

I'm a Director at the Cleveland Texas Family History Center and I have witnessed on several occasions that the patrons including missionaries and members not logging out of their personal accounts, I'll have to go behind them and log out for them. I held a class and will hold many more teaching the importance of personal security and responsibility while using the FHC computers. I Just wanted to share that and to see if anyone else was facing the same issues.
Brother Christopher O. Wetzel
Family History Center Director
Cleveland, TX 1st Ward
brotherwetzel@gmail.com
(832)377-1715

russellhltn
Community Administrator
Posts: 24243
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Patrons not logging out of family history center computers

Postby russellhltn » Wed Feb 07, 2018 10:38 am

Not just out of FamilySearch, but Google as well. If they're logged into Google, the next patron has full access to their email.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

User avatar
sbradshaw
Senior Member
Posts: 3818
Joined: Mon Sep 26, 2011 8:42 pm
Location: Provo, UT
Contact:

Re: Patrons not logging out of family history center computers

Postby sbradshaw » Wed Feb 07, 2018 1:16 pm

What browser(s) do you have installed in the family history center? Some browsers have an option to automatically clear history or user data when the browser is closed. That may help a little bit.
Samuel Bradshaw • If you desire to serve God, you are called to the work.

jessiehearle
New Member
Posts: 2
Joined: Thu Mar 09, 2017 9:15 pm

Re: Patrons not logging out of family history center computers

Postby jessiehearle » Wed Feb 07, 2018 5:08 pm

Set up browsers to not save passwords at a family history center

https://familysearch.org/ask/productSup ... 1812710963

russellhltn
Community Administrator
Posts: 24243
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Patrons not logging out of family history center computers

Postby russellhltn » Wed Feb 07, 2018 5:44 pm

jessiehearle wrote:https://familysearch.org/ask/productSupport#/Set-up-Chrome-to-not-save-passwords-at-a-family-history-center-1381812710963


"! Article not found."

If I log in to FamilySearch, then I get just the title. Seems that as a STS, I should be able to see it.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

jessiehearle
New Member
Posts: 2
Joined: Thu Mar 09, 2017 9:15 pm

Re: Patrons not logging out of family history center computers

Postby jessiehearle » Thu Feb 08, 2018 4:26 pm

Contact FamilySearch Support and ask them to send the article to you.

User avatar
BrotherWetzel
New Member
Posts: 2
Joined: Fri Nov 11, 2016 2:22 am
Location: Cleveland, TX
Contact:

Re: Patrons not logging out of family history center computers

Postby BrotherWetzel » Sat Feb 10, 2018 1:15 pm

Is anyone familiar with the Yubikey? you can find information at yubico.com . The church already has a sales team from Yubico that represents them, I've been using the device and it's been a blessing.
Brother Christopher O. Wetzel
Family History Center Director
Cleveland, TX 1st Ward
brotherwetzel@gmail.com
(832)377-1715


Return to “Family History Centers”

Who is online

Users browsing this forum: No registered users and 1 guest