Cannot connect account to ward and stake

Issues related to FamilySearch Indexing
mwgrover
Member
Posts: 85
Joined: Sun Jul 11, 2010 10:19 pm
Location: Broken Arrow, OK, USA

Re: Cannot connect account to ward and stake

#11

Post by mwgrover »

evanmarc wrote:I'm having the same problem. I've seen it with two other people. Is it a problem with the Mac indexing software?
Nope. Here is the fix:

Go to https://indexing.familysearch.org/admin ... myinfo.jsf
Sign In with username and password.
Click Edit at the bottom of the screen. Note: Individuals with Administration privileges must click My Info in the upper right corner first.
Start to type the name of the stake in the LDS Stake field.
If the official name of the stake is unknown, type in the name of the city, state, or country and scroll through all the options for that locality. If several options for the locality are given or if the correct stake does not seem to be in the list contact FamilySearch.
Select the desired stake from the drop-down list by clicking the stake name.
Click Save.
tylerlybb
New Member
Posts: 2
Joined: Sun Aug 14, 2016 7:59 pm

Re: Cannot connect account to ward and stake

#12

Post by tylerlybb »

I am having this problem. I am on a Mac. Any help getting this Done button to actually work?
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