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iOS not showing caller ID data with calls

Posted: Thu Apr 12, 2018 5:08 pm
by brianjconley
Hello,

I’ve updated to the newest version of LDS Tools and enabled the Caller ID for the app in my system settings, but, have received phone calls today from members in my ward unit and no caller ID data. Am I missing something? Are others noticing this new feature is working for them in iOS?

Re: iOS not showing caller ID data with calls

Posted: Mon May 28, 2018 9:57 am
by nikthomas24
Yes. My caller ID is turned on and always has been since the original update with this feature. However, it only worked for a day or two.
I’m the Ward Executive Secretary, so I receive a LOT of calls from members.....

Re: iOS not showing caller ID data with calls

Posted: Fri Jul 06, 2018 9:04 pm
by jordanchristensen
Same problem here. iOS and LDS tools is up to date and caller id turned on, but it’s not working. I’ve uninstalled and reinstalled LDS tools but not sure what else to try. Is it working for others?

Re: iOS not showing caller ID data with calls

Posted: Sun Jul 29, 2018 11:08 am
by Valdes
Same here

Re: iOS not showing caller ID data with calls

Posted: Mon Aug 06, 2018 11:24 am
by drowley1030
I am having the same issue. I don't even have the Phone option to enable CID.

Re: iOS not showing caller ID data with calls

Posted: Wed Sep 12, 2018 1:44 pm
by drowley1030
After reinstalling the option showed up in the phone section - however, it worked for about 2 days and then stopped working again.

Re: iOS not showing caller ID data with calls

Posted: Wed Oct 10, 2018 9:54 pm
by Camlarson79
I have never seen this feature work on my iPhone for any IOS version. This would be an awesome feature if it worked. Anyone figure it out?

Re: iOS not showing caller ID data with calls

Posted: Mon Dec 31, 2018 6:41 pm
by twray3
Has anyone figured out how to enable caller ID on iOS? I was just called as the ward executive secretary so this would be a nice feature to have. Thanks!

Re: iOS not showing caller ID data with calls

Posted: Sun Jan 06, 2019 11:19 pm
by rastasabie
I was just able to enable it by searching caller id in settings and enabling LDS tools for call blocking and identification.

Re: iOS not showing caller ID data with calls

Posted: Thu Sep 19, 2019 7:02 am
by WilfordEJ
Same problem here. I’ve deleted and reinstalled the app, turned on the setting to allow call blocking and identification, no luck.