New Update August 4th Ministering Bug
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- New Member
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New Update August 4th Ministering Bug
Since I have updated my app, the "Ministering" section on my LDS tools has disappeared. I tried syncing, uninstalling and reinstalling the app but it won't come back so I have no way to see my new assignments. Any word on this or how I can fix it?
Also my app says I have the latest version, but contradicting that I got a notification when I reinstalled that the app could not update. But it hasn't come back and it didn't give me more info.
This was a great tool and I already miss it haha please help!
Thanks
Also my app says I have the latest version, but contradicting that I got a notification when I reinstalled that the app could not update. But it hasn't come back and it didn't give me more info.
This was a great tool and I already miss it haha please help!
Thanks
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Re: New Update August 4th Ministering Bug
Make sure you have 3.5.0. that's what I have and it does sync and shows ministering information.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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Re: New Update August 4th Ministering Bug
I am on 3.4.1 and am a beta tester. I am running Android 4.4.2.russellhltn wrote:Make sure you have 3.5.0. that's what I have and it does sync and shows ministering information.
3.5.0 does not show on Google Play. Any suggestions? Perhaps I need to dump my beta tester status to see the current release?
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Re: New Update August 4th Ministering Bug
I have the same issue. I could actually see the sisters to whom I ministered before. Now I've installed the update, and it's completely disappeared. Same for my husband. Both have iPhones. I've uninstalled and reinstalled but it's still the same issue.
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Re: New Update August 4th Ministering Bug
I dug out my old 4.4.4 phone and can confirm that the Play Store only shows 3.4.1.davesudweeks wrote:I am running Android 4.4.2.
3.5.0 does not show on Google Play.
You can use the in-app feedback to make your situation known. I'm not close to the developers so I'm not sure what's going on.
According to this site, 4.4 makes up 12.3% of the market. While that may not sound like a lot, that's still over 1 in 10.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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Re: New Update August 4th Ministering Bug
I believe you have to use Android version 5 now.
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Re: New Update August 4th Ministering Bug
Beginning with LDS Tools 3.5, you have to use Android 5 (Lollipop) or later. There were some technical issues that required that change in Android versions.
I don't remember the exact statistic (I heard it in a meeting), but there was a review on the number of people who would be affected by this change. It's not a huge number, but it isn't inconsequential, either. Unfortunately, the technical requirement meant we had to make the change.
Users on Android 4 can continue using LDS Tools 3.4.1, but they won't have access to ministering information.
I don't remember the exact statistic (I heard it in a meeting), but there was a review on the number of people who would be affected by this change. It's not a huge number, but it isn't inconsequential, either. Unfortunately, the technical requirement meant we had to make the change.
Users on Android 4 can continue using LDS Tools 3.4.1, but they won't have access to ministering information.
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Re: New Update August 4th Ministering Bug
I'm using Android 8 and cannot see my ministering information. Help, please!
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Re: New Update August 4th Ministering Bug
Missing ministering tab and info also. Android 8.0, app version 3.5.0. wife cannot get hers on her iPhone either.
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Re: New Update August 4th Ministering Bug
Yea! It works again! Thank You!!!