Tools down for updates on sunday
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- New Member
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Tools down for updates on sunday
It seems that some in Technology don't know that church sites, as well as members are actively using church sites such as Lds.org and member tools on Sunday morning. This causes a problem with record keeping in all it's forms for the staff at Stake, Ward, Branch and Mission locations as well as members trying to access information on those sites. Suggestion: do maintenance Saturday evening after 9Pm and before 8 Am on Sunday morning, as this would makie all functions available to those that need them to do their callings. Thank you..
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Re: Tools down for updates on sunday
The message you are getting is a cryptic message for a number of server issues. The site(s) are not being taken down for maintenance. Rather the problem is one or more servers with problems. Everything from Member Tools, LCR finance, LCR Membership, Directory to MLS send/receive outages are being reported. We may have to wait until Monday when ICS will be at work to look into the issues.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
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Re: Tools down for updates on sunday
I think you are being misled by a message that comes up automatically anytime the servers are slow to respond. To no one's surprise, the servers are slowest on Sunday.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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- New Member
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Re: Tools down for updates on sunday
We are constantly frustrated by tools not being able to sync or being down on Sunday. When we are in Ward Council and need to sync things for an important discussion it's rarely possible.
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Re: Tools down for updates on sunday
Members should sync and update all their apps at home, rather than waiting until they arrive at the chapel. In this case, it wouldn't have mattered, since the problem was on the server side.
Dana Repouille, Plattsmouth, Nebraska
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Re: Tools down for updates on sunday
Those in technology are aware of such things. This wasn't scheduled maintenance -- it was downtime.Example wrote:It seems that some in Technology don't know that church sites, as well as members are actively using church sites such as Lds.org and member tools on Sunday morning. This causes a problem with record keeping in all it's forms for the staff at Stake, Ward, Branch and Mission locations as well as members trying to access information on those sites. Suggestion: do maintenance Saturday evening after 9Pm and before 8 Am on Sunday morning, as this would makie all functions available to those that need them to do their callings. Thank you..
Your suggestion of doing maintenance after 9:00 PM on a Saturday would cause havoc in Tokyo where it would be noon on a Sunday.