LDS Tools sync down 2019-02-10
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- Church Employee
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LDS Tools sync down 2019-02-10
We have been experiencing a problem this morning and have disabled LDS Tools syncs while we troubleshoot the issue. It is likely that LDS Tools sync will be disabled until about 5:00 PM Mountain Time today.
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- Member
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Re: LDS Tools sync down 2019-02-10
Any update on this? I still am unable to Sync as of a few minutes ago. Also, when I try to go to 'Contact Us' I get an error that states 'Warning Invalid Email:' and it doesn't allow me to proceed.
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- Church Employee
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Re: LDS Tools sync down 2019-02-10
The sync processes were brought up at about 5:15 PM on Sunday. If you're having an issue, it is not related to this.
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Re: LDS Tools sync down 2019-02-10
Thanks.
I am still getting an error when trying to sync as well as with Contact Us so I can't report the problem through the app. When I try to sync it gets about 3/4 of the way through and then I get an error - Error Downloading, and it quits.
Any suggestions on what to do if sync should be working and being unable to contact through 'Contact Us'?
I am still getting an error when trying to sync as well as with Contact Us so I can't report the problem through the app. When I try to sync it gets about 3/4 of the way through and then I get an error - Error Downloading, and it quits.
Any suggestions on what to do if sync should be working and being unable to contact through 'Contact Us'?
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Re: LDS Tools sync down 2019-02-10
I just delete the app and reinstalled and now I can't even login. I am taken to the login screen, add my credentials, it starts to download and then takes me back to the login screen.
- sbradshaw
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Re: LDS Tools sync down 2019-02-10
What version of LDS Tools are you running, and on what kind of device?steele7 wrote:I just delete the app and reinstalled and now I can't even login. I am taken to the login screen, add my credentials, it starts to download and then takes me back to the login screen.
Samuel Bradshaw • If you desire to serve God, you are called to the work.
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Re: LDS Tools sync down 2019-02-10
Version 3.5.3 (6417) on an iPhone 7.
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Re: LDS Tools sync down 2019-02-10
I just tried an initial sync on 20190212@15:00MST on Samsung Galaxy S8+ and received "servers down for maintenance" message. Any update on resolution timing or if I should be looking at my device for issues with sync?
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- Church Employee
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Re: LDS Tools sync down 2019-02-10
If you were to read back a few messages, you would see a reply from me that the services were turned back on at about 5:15 PM on Sunday.Peterure@gmail.com wrote:Any update on resolution timing or if I should be looking at my device for issues with sync?
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Re: LDS Tools sync down 2019-02-10
I still cannot sync with my Android Device. Fusion 5 Android 8.1.