unable to get into Tools

Any discussions around the Member Tools App on various mobile and electronic devices
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joycemjensen
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Posts: 1
Joined: Thu Mar 29, 2018 12:14 pm

unable to get into Tools

#1

Post by joycemjensen »

I am a FamilySearch service missionary so I have to change my password quite often. That is not a problem except that every needed location works just find, but I cannot get into LDS Tools any more. It does not recognize my passwords when they change but other needed locations to. What do I need to do to regain access to LDS Tools again and always after changing my LDS passwor? Many thanks
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sbradshaw
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Joined: Mon Sep 26, 2011 9:42 pm
Location: Utah
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Re: unable to get into Tools

#2

Post by sbradshaw »

Are you asking about the LDS Tools mobile app, or the LDS.org tools? If the mobile app, are you on Android or iOS?
Samuel Bradshaw • If you desire to serve God, you are called to the work.
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