LDS Tools app not working
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pkauvaka
- New Member
- Posts: 1
- Joined: Wed Jan 31, 2018 8:53 pm
LDS Tools app not working
I’ve been trying to log into my lds tools app & it prompts me to enter my login id & password. It says it’s “downloading” & may take a few minutes depending on my connection but then stays frozen. It doesn’t do anything. I’ve deleted app 3 x’s & reinstalled it & it still isn’t logging me in. Anyone have any suggestions? Thanks in advance!
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russellhltn
- Community Administrator
- Posts: 34490
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: LDS Tools app not working
I've noticed some data center problems today. Even the lds.org main site was off-line at times. I'd give it another try.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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austinpw321
- New Member
- Posts: 1
- Joined: Sun Feb 03, 2019 10:50 am
Re: LDS Tools app not working
Having the same issue! I switched devices—from my phone to tablet and it simply isn’t working.
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joshuafeller
- New Member
- Posts: 1
- Joined: Sun Feb 18, 2018 3:28 pm
Re: LDS Tools app not working
Mine isn’t working either. My account or my wife’s. And on two different phones....?
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lajackson
- Community Moderators
- Posts: 11475
- Joined: Mon Mar 17, 2008 10:27 pm
- Location: US
Re: LDS Tools app not working
Make sure you are running at least version 3.5.1 on a new enough operating system.