Ministering assignments disappeared

Discussions about the Leader and Clerk Resources on lds.org.
jasonmorganallred
New Member
Posts: 8
Joined: Fri Mar 30, 2012 11:55 am

Re: Ministering assignments disappeared

Postby jasonmorganallred » Sun Dec 09, 2018 11:56 am

It's happening again. We just got everything back into the system last week. But then today, when I tried to record a ministering interview on my phone, LDS Tools froze. Then when I went back in, all our ministering assignments are now blank again. They are also now blank on LCR.

scgallafent
Church Employee
Church Employee
Posts: 1893
Joined: Mon Feb 09, 2009 4:55 pm
Location: Riverton, Utah

Re: Ministering assignments disappeared

Postby scgallafent » Sun Dec 09, 2018 11:58 am

We're currently working on a server issue that is likely the cause of this. The data shouldn't be gone, but one of the back-end services isn't responding correctly, which would cause what you are seeing.

celinich13
New Member
Posts: 2
Joined: Tue Nov 01, 2016 1:13 pm

Re: Ministering assignments disappeared

Postby celinich13 » Sun Dec 09, 2018 12:26 pm

Is there an estimated time for the fix?

jasonmorganallred
New Member
Posts: 8
Joined: Fri Mar 30, 2012 11:55 am

Re: Ministering assignments disappeared

Postby jasonmorganallred » Sun Dec 09, 2018 12:54 pm

I'm seeing them now. Thanks!

ejray2k
New Member
Posts: 1
Joined: Mon Mar 25, 2019 6:42 pm

Re: Ministering assignments disappeared

Postby ejray2k » Mon Mar 25, 2019 6:46 pm

I just had this happen on Sunday (March 24th, 2019), so this bug is still happening. All districts and companionships have disappeared and I don't have a backup printout. :shock:

scgallafent
Church Employee
Church Employee
Posts: 1893
Joined: Mon Feb 09, 2009 4:55 pm
Location: Riverton, Utah

Re: Ministering assignments disappeared

Postby scgallafent » Tue Mar 26, 2019 10:01 am

ejray2k wrote:I just had this happen on Sunday (March 24th, 2019), so this bug is still happening. All districts and companionships have disappeared and I don't have a backup printout. :shock:

I'm seeing what looks like complete data for your ward. Do you see data now? It may have been a temporary issue where the services couldn't communicate with each other.


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