Ministering assignments disappeared

Discussions about the Leader and Clerk Resources on lds.org.
jasonmorganallred
New Member
Posts: 8
Joined: Fri Mar 30, 2012 11:55 am

Re: Ministering assignments disappeared

Postby jasonmorganallred » Sun Dec 09, 2018 11:56 am

It's happening again. We just got everything back into the system last week. But then today, when I tried to record a ministering interview on my phone, LDS Tools froze. Then when I went back in, all our ministering assignments are now blank again. They are also now blank on LCR.

scgallafent
Church Employee
Church Employee
Posts: 1996
Joined: Mon Feb 09, 2009 4:55 pm
Location: Riverton, Utah

Re: Ministering assignments disappeared

Postby scgallafent » Sun Dec 09, 2018 11:58 am

We're currently working on a server issue that is likely the cause of this. The data shouldn't be gone, but one of the back-end services isn't responding correctly, which would cause what you are seeing.

celinich13
New Member
Posts: 2
Joined: Tue Nov 01, 2016 1:13 pm

Re: Ministering assignments disappeared

Postby celinich13 » Sun Dec 09, 2018 12:26 pm

Is there an estimated time for the fix?

jasonmorganallred
New Member
Posts: 8
Joined: Fri Mar 30, 2012 11:55 am

Re: Ministering assignments disappeared

Postby jasonmorganallred » Sun Dec 09, 2018 12:54 pm

I'm seeing them now. Thanks!

ejray2k
New Member
Posts: 1
Joined: Mon Mar 25, 2019 6:42 pm

Re: Ministering assignments disappeared

Postby ejray2k » Mon Mar 25, 2019 6:46 pm

I just had this happen on Sunday (March 24th, 2019), so this bug is still happening. All districts and companionships have disappeared and I don't have a backup printout. :shock:

scgallafent
Church Employee
Church Employee
Posts: 1996
Joined: Mon Feb 09, 2009 4:55 pm
Location: Riverton, Utah

Re: Ministering assignments disappeared

Postby scgallafent » Tue Mar 26, 2019 10:01 am

ejray2k wrote:I just had this happen on Sunday (March 24th, 2019), so this bug is still happening. All districts and companionships have disappeared and I don't have a backup printout. :shock:

I'm seeing what looks like complete data for your ward. Do you see data now? It may have been a temporary issue where the services couldn't communicate with each other.

Austindoug
New Member
Posts: 2
Joined: Sat Feb 16, 2019 3:03 pm

Re: Ministering assignments disappeared

Postby Austindoug » Sat Mar 30, 2019 3:18 pm

Why is this continuing? With greater emphasis on visiting our families it seems counter intuitive that we no longer have access to the list of our assignments.

christinejensen
New Member
Posts: 1
Joined: Tue Apr 23, 2019 3:30 pm

Re: Ministering assignments disappeared

Postby christinejensen » Tue Apr 23, 2019 3:38 pm

i am trying to make changes to our ministering assignments. I can print a current list using the Ministering interviews page and see everything under current assignments but when I go to proposed assignments it is all blank and I don' know how to get the current assignments there to start making changes. I would prefer to get it all set up under proposed assignments before having everything available for all to see.

davesudweeks
Senior Member
Posts: 1283
Joined: Sun May 09, 2010 8:16 pm
Location: Oklahoma, USA

Re: Ministering assignments disappeared

Postby davesudweeks » Tue Apr 23, 2019 5:54 pm

When a leader with access to edit the ministering assignments goes to the ministering tab and selects "Proposed Assignments" there should be a button that says "Start with current assignments." If they click that button, the current assignments will be copied to the proposed assignments and changes can be made without affecting the current assignments. When the changes are complete and approved, the proposed assignments can be published to replace the current assignments.

natenez
New Member
Posts: 2
Joined: Wed Jun 20, 2018 8:30 am

Ministering Assignments all disappeared

Postby natenez » Thu May 16, 2019 4:50 pm

The EQ ministering assignments have all disappeared - both the published and proposed changes.

The last changes were made the evening of 5/7/2019.

This is for unit 1060872.

Thanks


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