Ministering assignments disappeared

Discussions about the Leader and Clerk Resources on lds.org.
nmecantwin73
Member
Posts: 148
Joined: Thu Oct 11, 2007 8:36 am
Location: Utah

Re: Ministering assignments disappeared

Postby nmecantwin73 » Fri Nov 23, 2018 5:03 pm

A member of our stake HC called the GSC.

"According to GSC support, the lds.org system had issues last Monday night. Any ward who was in lds.org in the ministering area that night had all their data deleted (ministering assignments and interview tracking). Unfortunately, while they've fixed the system so it won't do this again, those affected must re-enter all their ministering assignments and any interviews they had recorded for the 4th quarter. "

Bummer. Thank goodness for a printout backup - printed the night of the issue.

lajackson
Community Moderators
Posts: 8359
Joined: Mon Mar 17, 2008 9:27 pm
Location: US

Re: Ministering assignments disappeared

Postby lajackson » Fri Nov 23, 2018 6:32 pm

nmecantwin73 wrote:Bummer.

Bummer indeed. Thank you for the report.

And do not try what I suggested.

scgallafent
Church Employee
Church Employee
Posts: 1887
Joined: Mon Feb 09, 2009 4:55 pm
Location: Riverton, Utah

Re: Ministering assignments disappeared

Postby scgallafent » Sun Nov 25, 2018 12:06 am

The GSC was correct. There was a bug that caused ministering assignment data to be corrupted. Anyone who logged into ministering during a brief time period was affected by it. (That includes two developers who were validating the release after it was deployed.)

jasonmorganallred
New Member
Posts: 8
Joined: Fri Mar 30, 2012 11:55 am

Re: Ministering assignments disappeared

Postby jasonmorganallred » Sun Nov 25, 2018 4:31 am

Does anyone know if there is a backup? Our EQ lost all assignments, and it is proving very difficult to recreate.

sdavidson91
New Member
Posts: 1
Joined: Mon Aug 27, 2018 6:16 pm

Re: Ministering assignments disappeared

Postby sdavidson91 » Sun Nov 25, 2018 3:37 pm

Assignments for my quorum have also disappeared. Anyone find a solution to this?

jimgwen
New Member
Posts: 1
Joined: Thu Nov 03, 2016 2:11 pm

Re: Ministering assignments disappeared

Postby jimgwen » Sun Nov 25, 2018 5:11 pm

nmecantwin73 wrote:Something odd happened today - wondering if it has happened to anyone else? I didn't see any new conversation about it...

Our ward's Ministering Brother assignments have all disappeared. Gone. Poof. :shock: The three districts we had are empty and all households now show as Unassigned. The Sisters' list, however, is still intact.

Initially found the issue in LDS Tools - by and for everyone who has access to see it - and has been confirmed in LCR.

Is it just us? Is anyone else experiencing this? Is it a bug that will somehow right itself? If not, luckily I have a print out from two days ago to restore it.




This exact same thing has happened to our ward as well.

hhort480
New Member
Posts: 1
Joined: Sun Nov 25, 2018 6:47 pm

Re: Ministering assignments disappeared

Postby hhort480 » Sun Nov 25, 2018 6:54 pm

Same thing happened to our Relief Society as well. It seems the Elders information is still intact. Is it true we have to re-enter all of our ministering companionships as well as interviews held?

eblood66
Senior Member
Posts: 3050
Joined: Mon Sep 24, 2007 8:17 am
Location: Cumming, GA, USA

Re: Ministering assignments disappeared

Postby eblood66 » Sun Nov 25, 2018 7:12 pm

sdavidson91 wrote:Assignments for my quorum have also disappeared. Anyone find a solution to this?

As the post two previous to yours indicated, there was a bug in the system that caused data loss for some units. That post was from a developer who works on LCR so he knows what he is talking about. Since he didn't mention it, I assume they don't have a backup that they can use to restore the data. So you probably just have to try to recreate the assignments from any printouts or other information you may have available (maybe even by asking people what their assignments were).

nmecantwin73
Member
Posts: 148
Joined: Thu Oct 11, 2007 8:36 am
Location: Utah

Re: Ministering assignments disappeared

Postby nmecantwin73 » Mon Nov 26, 2018 7:53 am

hhort480 wrote:Same thing happened to our Relief Society as well. It seems the Elders information is still intact. Is it true we have to re-enter all of our ministering companionships as well as interviews held?

Yes, unfortunately, you will need to re-enter all of the ministering companionships and assignments. Hopefully you have a recent printout backup.

I had to do this, as well. When I entered in all of the companionships, the system seemed to remember the interviews that had already been marked for the quarter, so that was a plus!

davepet
New Member
Posts: 3
Joined: Sun Jul 31, 2016 3:42 pm

Re: Ministering assignments disappeared

Postby davepet » Mon Nov 26, 2018 8:54 am

I have a hard time believing that they cannot restore ministering assignments from backups.
Surely, if this were financial, they would have a backup. People are as important as dollars.
Seem like poor planning on their part AND mine.

How can Local units make a backup of ministering assignment information in order to keep from having to renter it next time?


Return to “Leader and Clerk Resources”

Who is online

Users browsing this forum: No registered users and 1 guest