Pencil icon missing in internet explorer

Discussions about the Leader and Clerk Resources on lds.org.
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jeffweichers
New Member
Posts: 1
Joined: Wed Feb 01, 2017 11:32 pm

Pencil icon missing in internet explorer

#1

Post by jeffweichers »

As a membership clerk I need to update records of ward members, but the pencil icon that is supposed to be on the right side of a member's screen is missing in Internet Explorer. Any ideas? I'm using IE version 11.0.9600.18537CO.

The pencil shows up if I use Chrome or Firefox on the same machine.
Thank you!
russellhltn
Community Administrator
Posts: 34418
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Pencil icon missing in internet explorer

#2

Post by russellhltn »

We noticed something similar in maps.lds.org. Try hovering the mouse where the pencil icon should be. You may find the button itself is still there - the icon is just invisible.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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