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Fix LDS Tool listing

Posted: Mon Dec 03, 2018 12:36 pm
by showseason
(All made-up names) The sister below, Christine, is listed as head of household. She is the daughter of Sister Porter but lives in a different house. However it still shows her under her mother’s name, Porter in LDS Tools. I’ve looked all through the membership records can find no link that would justify this.
Any ideas to fix?
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Re: Fix LDS Tool listing

Posted: Mon Dec 03, 2018 12:44 pm
by russellhltn
The clerk needs to go into the "Household" record for this member. I'll bet the "Household" name is wrong. This is a common issue.

More detail: There's 3 different places that names are recorded in the membership record:
Full name (legal name), Preferred name and Maiden name. In addition to that, in the Household section, there's a place for the name of the "Household" - even if it's a household of one. It's this last one that tends to trip people up.

Re: Fix LDS Tool listing

Posted: Mon Dec 03, 2018 1:31 pm
by eblood66
Specifically, find the profile for the member in LCR (using Membership > Member List from the menu or some other way), click on the Household tab and then click on the Edit Household Name towards the bottom of the screen.

Re: Fix LDS Tool listing

Posted: Mon Dec 03, 2018 4:43 pm
by showseason
Thanks for the advice. It was as simple as clicking on Household scroll down and click on Edit Household Name.

I don't know how many times you folks here have saved my bacon. :D