Can not change contact details

Discussions about the Ward Directory and Map tool on churchofjesuschrist.org.
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mtuioti
New Member
Posts: 3
Joined: Sun Jan 29, 2017 9:18 am

Can not change contact details

#1

Post by mtuioti »

Hi I can not change my contact details. After making the changes under the contact detail s section in lds accounts it doesn't allow me to save the changes. I am trying to change the visibility from Stake to Ward visibility.
russellhltn
Community Administrator
Posts: 34490
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Can not change contact details

#2

Post by russellhltn »

What is your "position" in the household? I seem to recall a bug where adult "children" could not make changes. I think there was another bug if a non-member spouse was involved.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
eblood66
Senior Member
Posts: 3908
Joined: Mon Sep 24, 2007 9:17 am
Location: Cumming, GA, USA

Re: Can not change contact details

#3

Post by eblood66 »

What is the visibility for the household itself (click on My Household on the left then click on Edit at the top of the right side and look at the visibility setting right under the View/Edit buttons)? You can't set the visibility of any other item higher than the household visibility.
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