SUCCESS: Calendar Feedback

Discussions about the Calendar Tool at lds.org. Questions about the calendar on the classic site should be posted in the LUWS forum.
Post Reply
dotson98
Member
Posts: 52
Joined: Sun Sep 30, 2007 2:11 pm

SUCCESS: Calendar Feedback

#1

Post by dotson98 »

Hey - I just wanted to share a win here...

We have several members at the C level in our company, and each use the WebCals feature to import the LDS calendar into Outlook (O365). It stopped working about 4 months ago, and they just reported it to me. I did some initial troubleshooting, and could see that there was a problem beyond what I could fix. I submitted feedback on the Calendar website and within 12 hours I had a response. Within 24 hours the problem was fixed! They said that there was a network problem that prevented proper communications.

I was very pleased to see such quick turn around. I admit, I expected to have to climb through endless layers of bureaucracy, but the problem was escalated quickly to those who could fix it. Pretty cool :)
Post Reply

Return to “Calendar”