all my notes, tags, and highlights have disappeared. devastated.

Discussions around the iPhone/iPad/iPod Touch versions of the Gospel Library application.
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clevrev
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Joined: Thu Dec 13, 2018 10:45 am

all my notes, tags, and highlights have disappeared. devastated.

#1

Post by clevrev »

about 2 weeks ago i opened my gospel library app to discover that all of my notes, tags, and higlights had disappeared. i am beyond devastated. years of work and study have vanished. this happened to me one other time about a year ago, but everything reappeared about a day later. that is unfortunately not the case now. the odd thing this time is that i was pretty certain that my name and password were different than the one that i am currently able to log in with. i have recovered my username and password just to be sure. i have two different usernames and passwords in my apple keychain. one will log me in, but the other is not recognized.
I AM DESPERATE. PLEASE HELP!
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sbradshaw
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Re: all my notes, tags, and highlights have disappeared. devastated.

#2

Post by sbradshaw »

clevrev wrote:my name and password were different than the one that i am currently able to log in with.
It sounds like your annotations are associated with your other LDS Account. You will need to recover that account.
Samuel Bradshaw • If you desire to serve God, you are called to the work.
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