Page 1 of 3
CCS formatting lost
Posted: Sun Aug 12, 2018 8:06 pm
by aceprinting
Running 5.0 app today at church and all of a sudden lost all formatting. Anyone else have this problem on iPad? iPhone still working.
Re: CCS formatting lost
Posted: Sun Aug 12, 2018 9:41 pm
by dogerce
Seeing a similar issue on my iPad 2018.
Today Gospel Library updated. Now when I load any scripture, or article, the text size defaults to a size much smaller than I can see. So i change it. Then when I switch to a different chapter, or article, i'm back to seeing the small text. I have to change it on every screen i go to. Not saving my display settings.
Re: CCS formatting lost
Posted: Sun Aug 12, 2018 9:51 pm
by toddhaynie
The same thing has happened to my Gospel Library on the iPad only. Small text, no formatting. Any suggestions?
Re: CSS formatting lost
Posted: Mon Aug 13, 2018 6:33 am
by aceprinting
aceprinting wrote:Running 5.0 app today at church and all of a sudden lost all formatting. Anyone else have this problem on iPad? iPhone still working.
Sorry, “CSS” formatting...
Re: CCS formatting lost
Posted: Mon Aug 13, 2018 1:01 pm
by aceprinting
just received update from support:
"We apologize for this bug and the inconvenience it has caused you. The fix will be out very shortly."
Re: CCS formatting lost
Posted: Mon Aug 13, 2018 3:52 pm
by sbradshaw
There was a change made to a content file on the CDN this morning that hopefully fixed the problem. Are any of you still seeing the problem? You may need to wait a minute after opening the app, or force close and reopen the app and wait a minute or so, for it to check for, download, and install the latest content.
Re: CCS formatting lost
Posted: Mon Aug 13, 2018 8:06 pm
by aceprinting
Working for me now. Thanks support!
Re: CCS formatting lost
Posted: Mon Aug 13, 2018 11:01 pm
by toddhaynie
Works great now. Thank you!
Re: CCS formatting lost
Posted: Thu Aug 16, 2018 1:19 pm
by dthomaswright
sbradshaw wrote:There was a change made to a content file on the CDN this morning that hopefully fixed the problem. Are any of you still seeing the problem? You may need to wait a minute after opening the app, or force close and reopen the app and wait a minute or so, for it to check for, download, and install the latest content.
I followed all the steps here and I am still having the forms of issue as are several others with me.
Re: CCS formatting lost
Posted: Thu Aug 16, 2018 1:38 pm
by dthomaswright
dthomaswright wrote:sbradshaw wrote:There was a change made to a content file on the CDN this morning that hopefully fixed the problem. Are any of you still seeing the problem? You may need to wait a minute after opening the app, or force close and reopen the app and wait a minute or so, for it to check for, download, and install the latest content.
I followed all the steps here and I am still having the forms of issue as are several others with me.
Sorry for the typos. It is working for me now. Thank you.