Page 1 of 1

Neverending update

Posted: Fri Jan 11, 2019 10:40 am
by jaxonrox7
On my phone when I open the app, it says "Updating Gospel Library" but does this for ever. I am on a galaxy note 9. My dad's galaxy note 9 dosn't do this though. I have tried unistalling the app and then clear all residue from it but that dosn't work. I have also tried just restarting my phone and that dosn't work. The last time this happend I factory reset the phone and then it worked but that is more work than it is worth.

Re: Neverending update

Posted: Sun Jan 13, 2019 9:45 am
by dfechser
I have seen this same problem with the Galaxy Note 3, Galaxy 5s, and Galaxy 9s+. In some cases leaving the app and re-entering has fixed it. In other cases (on the same phone) I've had to restart the phone.

Re: Neverending update

Posted: Mon Jan 14, 2019 8:19 am
by sbradshaw
Do you have any apps or services installed that do web filtering or content blocking? Some filtering services block the Church's content servers.